Repair History Check

View repair records and verify whether serviced parts are genuine

Bottom lineOn macOS Tahoe 26 or later, System Settings > General > About > Parts & Service lists every detected repair and labels each part Genuine Apple, Used Apple, Unknown, or Unverified. The menu only appears when a repair was detected, so no menu usually means no recorded repair. Ask for invoices for anything listed, and treat Unknown/Unverified parts as a reason to negotiate.

  1. Open Parts & Service

    Go to System Settings > General > About > Parts & Service (requires a recent macOS version, e.g. macOS Tahoe 26 or later)

  2. No entry shown?

    The entry usually appears only when a repair or part replacement was detected. No option generally means no repair on record — coverage varies by part and model

  3. Read the Part Labels

    Each record labels the part as Genuine Apple Part, Used Apple Part, Unknown, or Unverified. If the seller claims no repairs but a record appears, ask why

  4. Cross-Check Repair Receipts

    Ask the seller for repair invoices and compare the repair dates and replaced parts against what this page shows

  5. Combine with Other Checks

    Verify further with the serial number match, housing and screw inspection, and the Touch ID test

Tip: An “Unknown” or “Unverified” label doesn't automatically mean counterfeit — repairs outside Apple's network may not complete pairing verification. Still, use it to negotiate or ask for proof. “Genuine Apple Part” means the repair used verified original parts.

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